Email Triage

Lindy automatically sorts, labels, and prioritizes your inbox so you start every day in control

Your Inbox, Handled

Lindy automatically labels and sorts every incoming email into categories. Important messages stay front and center. Everything else gets filed away. No rules to write, no filters to manage. The more you use Lindy, the better it gets at understanding what matters to you.

Email Labeling

Lindy reads every incoming email and assigns it to the right category. Email labeling is on by default. You can adjust it anytime in your settings at chat.lindy.ai.

Categories

Lindy sorts your email into two groups:

Move out of your inbox: these get archived and labeled so they’re out of sight:

• Calendar invites and updates
• Promotions and marketing emails

Keep in your inbox: these stay visible with a label:

Label	What it catches
To Respond	Emails that need a reply from you
FYI	Informational, no action needed
Newsletters	Subscriptions and recurring content
Comments	Mentions, comments, and notifications from tools
Notifications	System alerts and automated messages
Invoices	Bills, receipts, and payment-related emails
Lindy	Messages from Lindy (meeting notes, briefings, etc.)

You can customize these categories: add new ones, remove existing ones, or reorder them to match how you work.

Adding a Label

1. Open the Email Labeling section

   Navigate to the Email Labeling section in your settings at chat.lindy.ai.

2. Click the + button

   Find the group where you want your new label to live, either Keep in your inbox or Move out of inbox, and click the + button next to it.

   Labels in Move out of inbox will archive matching emails automatically.
3. Name your label and set instructions

   Enter a label title, then write instructions describing which emails should receive this label.

Once created, you can reorder labels at any time by dragging the hamburger icon to the left of the label.

For labels like To Respond, toggle on Remove label after reply — Lindy will automatically clear the label once you’ve responded to the email.

Urgent Email Alerts

Lindy can text you when something time-sensitive hits your inbox. Enable “Alert me by text for time-sensitive emails” in your settings and customize what counts as urgent.

• Time-sensitive meetings: “Only text me about meetings that are within 30 minutes, or emails that seem extremely urgent”
• VIP senders: “Alert me when I get an email from [VIP client name]”
• Specific threads: “Text me if someone replies to the proposal thread”

This pairs well with iMessage & SMS. You get notified on your phone and can respond to Lindy right there.

Next Steps

Email Drafting

How Lindy drafts replies in your voice

iMessage & SMS

Get email alerts and respond via text